Customers of Punjab National Bank have been advised to review their account status as the bank moves to close certain inactive accounts starting April 16. The decision targets accounts that have remained dormant for three years or hold a zero balance, according to the bank’s latest update.
The move is part of a broader effort to streamline account management and reduce potential risks associated with long-unused accounts.
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Which accounts will be affected
It should be noted that accounts that fall into the below categories could potentially be closed by the bank:
Accounts with no transactions for three years prior
Accounts with a zero balance
Inactive accounts
Accounts on which e-KYC is yet to be performed
Customers whose KYC documentation is outdated or whose accounts are inactive are expected to be affected by this move.
How to keep your account active
In order to ensure that your account is not closed by the bank, you will have to take the following steps. These include getting your e-KYC done and performing some transactions within the account.
One can go to the nearest branch to get their documents updated and perform a verification of their identity. You can also deposit money in your zero-balance account and perform a few transactions.
Why the bank is closing such accounts
Inactive accounts are reviewed by banks from time to time as a means of risk management. Accounts that have no transactions and whose balances are zero are more exposed to being abused or fraudulently used.
The bank expects to improve its compliance levels as well as minimize risks through the closure of such accounts.
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What customers should do now
Customers should be able to:
Undertake e-KYC verification
Make deposits where balances are zero
Make a minimum of one transaction
Clarify with their branch when there are any doubts concerning their accounts