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Thousands of friends online, yet feeling lonely? Experts warn about ‘passive scrolling’

Can scrolling through social media leave you feeling lonely? Experts explain how passive scrolling may weaken real-life friendships despite constant online connections.

By Pritha Chakraborty

Jun 13, 2026 19:24 IST

A long friend list on Facebook, hundreds of likes on Instagram posts, and constant conversations on WhatsApp often create the impression that we are surrounded by people. Yet, when life gets difficult, many find themselves wondering how many of those connections are truly available when needed.

A recent CNN report points to a growing concern. While social media keeps people connected, experts say it does not always help build meaningful relationships. The report highlights how "passive scrolling" is gradually changing the way people interact with friends and maintain personal bonds.

What exactly is 'passive scrolling'?

Think about the last time you sat with a friend and talked freely for an hour without checking your phone. For many, that moment may be difficult to recall.

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Experts compare social media consumption to a form of food that fills you up without providing real nourishment. People spend hours scrolling through updates, photos, travel stories, and daily activities shared by friends online. This habit is known as "passive scrolling."


(Representational Image) Endless scrolling could be fueling loneliness without you noticing. AI Generated


Because users regularly see updates from people in their network, they often feel connected without actually interacting. Over time, this can reduce the urge to call, meet, or have deeper conversations. As a result, relationships may appear active on the surface while gradually losing their emotional depth.

Why face-to-face time still matters

According to experts, strong relationships are built on deep friendships and meaningful time spent together. They describe this as "shared experience" or creating memories through real-life interactions.

A reaction emoji or a quick message cannot always communicate care, understanding, or support. Instead, experts encourage people to make a phone call, hear a friend's voice, or spend time together in person.

Whether it is a casual conversation at a café or an hour on a park bench, these shared moments help strengthen relationships in ways social media cannot replicate.

The importance of 'active response'

Experts also stress the value of giving friends your full attention.

When spending time with someone, putting the phone aside and listening carefully can make a significant difference. Being present in a conversation helps build trust and connection.

They also highlight the importance of "active response." If a friend shares good news, a simple like or thumbs-up may not be enough. Calling to congratulate them and sharing in their happiness can make the interaction more meaningful.

Similarly, when a friend is going through a difficult period, offering support in person rather than relying only on messages can have a greater impact.


(Representational Image) Experts say face-to-face interactions matter more than ever. AI Generated


Research conducted over several decades suggests that having two or three close friends who can be trusted completely may be more valuable than maintaining hundreds of online connections.

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Setting healthy boundaries with technology

Experts are not suggesting that people abandon social media altogether. Instead, they recommend creating healthy boundaries around how technology fits into relationships.

They refer to this approach as "shared meaning." The idea is to benefit from technology without allowing it to replace genuine human connection.

Social media can be useful for staying in touch with friends who live far away. However, when it comes to nurturing friendships with people nearby, experts say there is still no substitute for meeting in person and spending quality time together.

FAQs:

What is passive scrolling on social media?

Passive scrolling refers to viewing posts and updates without actively engaging in meaningful conversations or interactions.

Can passive scrolling contribute to feelings of loneliness?

Experts say passive scrolling can create a false sense of connection, reducing real-life interactions and deep friendships.

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