India's national mental health helpline, Tele-MANAS, is witnessing a sharp rise in calls, reflecting growing demand for psychological support. Since its launch in October 2022, the service has handled over 34.34 lakh calls, according to data shared in the Parliament, reported The Times of India.

Rising demand across states

The data highlights regional trends in helpline usage. In the first two months of 2026, Uttar Pradesh recorded the highest number of calls at over 54,000. Tamil Nadu followed with around 22,700 calls, closely trailed by Karnataka at about 22,600 and Maharashtra with approximately 19,564.

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Over the years, call volumes have steadily increased. In Karnataka, the NIMHANS centre handled 17,072 calls in 2023, rising to 23,442 in 2024 and further to 57,601 in 2025. Tamil Nadu reported more than 78,000 calls in 2023 and over 1.05 lakh in 2024 at one centre alone.

Common concerns among callers

Tele-MANAS operates under the National Tele Mental Health Programme, allowing individuals to connect with trained counsellors for issues such as anxiety, depression and emotional distress.

Dr Naveen Kumar C, Professor of Psychiatry and Principal Investigator of the National Tele Mental Health Programme of India, was quoted as saying by TOI that callers commonly report low mood, anxiety, sleep disturbances and stress related to exams, workplaces and relationships.

The service currently runs through 53 centres across 36 states and Union territories, offering counselling in 20 languages.

Crisis cases and support system

In Delhi, the Tele-MANAS centre at IHBAS handled 5,738 calls between January and February 2026. Experts note that while most calls relate to everyday stress, some involve more serious concerns.

"Most calls to Tele-MANAS relate to everyday emotional distress such as anxiety, sleep problems and relationship stress, while about 3-5% involve crises including suicidal thoughts," Dr Om Prakash, Professor of Psychiatry at IHBAS Delhi, was quoted as saying by TOI.

He added that such calls are prioritised for immediate counselling and urgent referral. Nearly 80% of callers are aged 18-45.

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Despite the growing reach of the service, government data indicate staff shortages at several centres, with vacant positions raising concerns about the system’s ability to meet rising demand.

Experts say the increase in calls points to both rising stress levels and greater awareness about seeking help.